Field Operations Officer
Job summary
We are looking for a highly driven and hands-on field operations officer to support the pilot phase of our operations. This is a field-based role for individuals who are proactive, disciplined, and focused on execution. The role involves overseeing daily field activities, including monitoring battery swap stations, tracking rider performance, an
Job descriptions & requirements
Responsibilities:
- Monitor and manage battery swap stations to ensure uptime and efficiency.
- Track rider activity, performance, and battery usage.
- Oversee and coordinate battery swap operations.
- Follow up with customers and partner businesses to ensure satisfaction.
- Identify and resolve field issues in real time.
- Maintain accurate records and operational data.
- Provide daily reports and insights from field activities.
Requirements:
- Strong work ethic and high level of accountability.
- Ability to work independently in the field.
- Good communication and problem-solving skills.
- Attention to detail, especially in data recording.
- Comfortable working in a startup / pilot-phase environment.
- Must be proactive — no supervision required to get tasks done.
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