Service Manager

Responsibilities:

• Oversee and coordinate daily business operations to ensure smooth service delivery.
• Supervise, support, and evaluate employee performance.
• Develop and implement strategies to improve operational efficiency and customer satisfaction.
• Identify and pursue business development and sales opportunities.
• Coordinate recruitment, onboarding, and workforce management activities.
• Manage vendor relationships and oversee facility-related operations.
• Ensure compliance with company policies, procedures, and operational standards.
• Prepare operational reports and provide updates to management.
• Collaborate with senior leadership to achieve organizational objectives.

Requirements:

• Bachelor's Degree in Business Administration, Management, Hospitality Management, or a related field.
• Minimum of 3 years' experience in operations, service management, hospitality, spa, salon, or related management role.
• Strong leadership, team management, and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Proven ability to manage multiple responsibilities in a fast-paced environment.
• Proficiency in Microsoft Office applications and business management tools.
• Strong organizational and customer service skills.
• Female preferably 

Preferred Requirements:

• Experience managing teams within the hospitality, wellness, beauty, or service industry.
• Demonstrated ability to improve operational processes and drive business growth.

Remuneration: NGN 250,000 – 270,000

Location: Lekki Phase 1, Lagos.