Facility Manager

Responsibilities:

Facility Operations Management:

• Oversee the day-to-day operations of all assigned facilities.
• Ensure buildings, equipment, and infrastructure are properly maintained.
• Supervise cleaning, maintenance, landscaping, and technical service providers.
• Ensure all facilities operate efficiently and meet required standards.

Maintenance & Infrastructure Management:

• Develop and implement preventive maintenance schedules.
• Ensure prompt repair of electrical, plumbing, HVAC, elevators, and structural issues.
• Monitor facility systems, including power supply, water systems, generators, and fire safety systems.
• Ensure facilities remain in optimal working condition.

Tenant & Resident Relations:

• Serve as the primary contact for tenants, residents, and occupants.
• Address complaints, maintenance requests, and operational issues.
• Ensure tenant satisfaction and smooth facility usage.
• Coordinate tenant move-ins, move-outs, and property inspections.

Security & Safety Oversight:

• Supervise security operations within the facilities.
• Ensure proper access control, visitor management, and patrol systems.
• Implement emergency preparedness plans and evacuation procedures.
• Ensure compliance with fire safety and health regulations.

Financial & Budget Management:

• Prepare and manage facility operational budgets.
• Monitor service charges, maintenance costs, and operational expenses.
• Approve maintenance and service expenditures.
• Ensure cost-effective facility management practices.

Vendor & Contractor Management:

• Select and manage contractors and service providers.
• Monitor vendor performance and service delivery standards.
• Ensure all vendors comply with contractual obligations and safety regulations.

Compliance & Documentation:

• Ensure facilities comply with all regulatory and statutory requirements.
• Maintain proper records of maintenance, inspections, and facility reports.
• Ensure property documentation and operational policies are properly implemented.

Requirements:

• Bachelor’s Degree in Facility Management, Engineering, Estate Management, or related field.
• Professional certifications in Facility Management or Property Management are an advantage.
• Minimum of 3-5 years experience in facility or property management.
• Familiarity with industry-specific software.

Key Performance Indicators: 

• Demonstrated leadership and team management capabilities.
• Strong analytical and problem-solving skills.
• Excellent verbal and written communication skills, with the ability to build strong relationships.
• Proficiency in budget planning and financial management.
• Solid understanding of building systems, facilities operations, and maintenance processes.
• Strong organizational, documentation, and reporting skills.
• Ability to work in a fast-paced environment with agility and adaptability.