Facility Manager
Job summary
We are seeking an experienced and proactive Facility Manager to oversee the daily operations of Grade A office spaces and commercial facilities. The ideal candidate will demonstrate strong leadership skills, effectively manage technical teams, and deliver exceptional service to high-net-worth and corporate clients.
Job descriptions & requirements
Responsibilities:
- Manage and maintain Grade A office buildings and commercial facilities, ensuring optimal functionality, safety, and presentation.
- Provide effective leadership and management of technicians and facility staff, ensuring productivity, accountability, and high service standards.
- Serve as the primary client interface, managing relationships with high-net-worth individuals and corporate tenants professionally.
- Plan, implement, and oversee preventive and corrective maintenance programs.
- Supervise and coordinate technicians, engineers, and service providers to ensure the timely resolution of facility issues.
- Manage vendors and contractors, including onboarding, performance evaluation, and cost control.
- Proactively identify risks, equipment failures, and operational gaps, implementing solutions before escalation.
- Ensure compliance with health, safety, and regulatory requirements.
- Prepare and manage facility budgets, track expenses, and optimize operational costs.
- Develop and enforce facility management procedures, SOPs, and service-level standards.
- Coordinate emergency response activities and incident management.
- Provide regular reports on facility performance, maintenance schedules, and vendor KPIs.
Requirements:
- Bachelor’s degree in Facilities Management, Engineering, Estate Management, or a related field.
- Minimum of 5–7 years’ experience in commercial facility management, including Grade A office environments.
- Proven experience leading and managing technicians and maintenance teams.
- Experience working with high-net-worth individuals and premium corporate clients.
- Strong understanding of building systems, asset management, and maintenance planning.
- Demonstrated experience in vendor management and contract administration.
- Strong leadership and people-management skills, especially with technical teams.
- Excellent communication and client-facing abilities.
- Proactive, solution-driven, and detail-oriented mindset.
- Ability to manage preventive and corrective maintenance efficiently.
- Strong vendor coordination and negotiation skills.
- High level of professionalism, accountability, and discretion.
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