Executive Operations Officer

Responsibilities:

• Lead new product launches from planning, product listing, and pricing through to go-live
• Coordinate with marketing, technology, and customer service teams to ensure projects are delivered on schedule
• Manage promotions, campaigns, and website/app updates from planning through execution
• Track post-launch performance and prepare reports for the Managing Director
• Manage the Managing Director’s priorities, calendar, follow-ups, and action items
• Prepare briefs, presentations, reports, and other materials for management meetings
• Research competitors, market trends, and emerging e-commerce tools
• Execute special projects and assignments delegated by the Managing Director
• Anticipate potential challenges and proactively resolve or escalate blockers
• Follow up with teams and stakeholders to ensure deadlines and deliverables are met
• Develop and document SOPs for recurring projects and business processes
• Serve as a key link between the Managing Director and various departments

Requirements:

• 2–4 years of experience in e-commerce, preferably with experience in Jumia, Konga, Shopify stores, D2C brands, or similar businesses
• Proven experience managing or supporting product launches, campaigns, or e-commerce projects
• Strong project coordination and execution skills with a track record of meeting deadlines
• Highly proactive and resourceful, with the ability to work independently and take initiative
• Proficiency in Excel and Google Sheets, with a basic understanding of data, ROAS, and performance metrics
• Excellent written and verbal communication skills
• Ability to prepare presentations, reports, and professional business documents
• Previous experience working closely with a CEO, Managing Director, Director, or senior manager is required
• Strong follow-up, organization, and stakeholder management skills
• Knowledge of digital marketing and e-commerce analytics is an added advantage
• Ability to manage multiple priorities and work effectively in a fast-paced environment
• Must be based in Abuja and available for on-site work

Remuneration: NGN 250,000 per month

Location: Abuja