E-Commerce Associate
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Job summary
We are seeking a detail-oriented and proactive E-Commerce Associate to manage and support our online sales operations. The ideal candidate will be responsible for maintaining product listings and optimizing the customer shopping experience.
Min Qualification:
Degree
Experience Level:
Entry level
Experience Length:
1 year
Language Requirement:
English
Working Hours:
Full Time - 9 to 5
Applicant Location:
Lagos, Nigeria
Job descriptions & requirements
Responsibilities:
- Manage and update product listings on e-commerce platforms (e.g., website, marketplaces)
- Ensure product descriptions, pricing, and images are accurate and up to date
- Process online orders, returns, and exchanges efficiently
- Track and analyze website performance, sales trends, and customer behavior
- Assist in executing online promotions, campaigns, and email marketing
- Respond to customer inquiries via email, chat, or social media
- Maintain a high standard of customer service and satisfaction
Requirements:
- Bachelor’s degree in Business, Marketing, or a related field (or equivalent experience)
- Minimum 1 year of experience in e-commerce and sales.
- Familiarity with e-commerce platforms (e.g., Shopify, WooCommerce, Amazon Seller Central)
- Strong attention to detail and organizational skills
- Excellent written and verbal communication.
- Female preferred
- Ability to easily commute to the location
Location: Ogudu Ojota
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