Customs and Freight Operations Officer

Responsibilities:

Customs Clearing & Compliance:

• Prepare, review, and process import/export documentation (Bills of Entry, Form M, PAAR, invoices, packing lists, etc.).
• Coordinate customs declaration submissions and ensure accurate tariff classification and duty assessment.
• Ensure full compliance with customs laws, trade regulations, and government agency requirements.
• Liaise with customs authorities and regulatory bodies to resolve clearance issues.
• Monitor and follow up on duty payments and release approvals.

Freight Forwarding Operations:

• Coordinate shipment bookings with shipping lines, airlines, and transport providers.
• Track and monitor cargo movement from origin to final destination.
• Manage import and export documentation including Bills of Lading and Airway Bills.
• Ensure timely cargo delivery and minimize demurrage and storage costs.
• Provide shipment status updates to clients and management.

Bonded Terminal Operations:

• Oversee receipt, storage, and dispatch of cargo within the bonded terminal.
• Maintain accurate bonded inventory records and ensure compliance with bonded warehouse regulations.
• Coordinate inspections, cargo examinations, and physical verification processes.
• Ensure proper documentation and authorization for cargo release from bonded facilities.

Stakeholder Coordination:

• Serve as the primary contact between clients, customs officials, shipping companies, and internal departments.
• Resolve operational issues related to delays, documentation discrepancies, or compliance concerns.
• Maintain strong working relationships with regulatory agencies.

Reporting & Documentation:

• Maintain organized records of all shipments and customs transactions.
• Prepare operational and compliance reports for management.
• Ensure accurate filing and audit readiness.

Cost & Risk Management:

• Monitor freight and clearing costs to ensure operational efficiency.
• Identify and mitigate risks related to non-compliance, penalties, or cargo delays.
• Advise management on regulatory changes affecting operations.

Requirements:

• Minimum of 3 years of experience
• Minimum of a BSc.