Front Desk Representative
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Job summary
We seek to hire a female front desk representative for a laundry firm in Maplewood Estate, Oko-Oba, Agege. An OND with at least 1 year of working experience in a customer service/front desk role
Min Qualification:
Diploma
Experience Level:
Entry level
Experience Length:
1 year
Language Requirement:
English
Working Hours:
Full Time - 8 to 5
Applicant Location:
Lagos, Nigeria
Job descriptions & requirements
Responsibilities:
- Manage front desk operations, customer inquiries, and complaint resolution.
- Supervise laundry intake, processing, and ensure timely delivery of items.
- Handle cash transactions, POS operations and perform daily financial reconciliations.
- Achieve daily targets for customer satisfaction and revenue.
- Ensure the front desk and reception area remain clean, organized, and hygienic.
Requirements:
- Minimum of an SSCE in a relevant field.
- 1 year of experience in laundry operations or a customer-facing role.
- Strong communication, interpersonal, and multitasking abilities.
- Knowledge of garment care, fabric types, and laundry processes.
- Applicants residing within Oko-Oba, Agege, or its environs will be given preference.
Remuneration: NGN 70,000 Monthly
Work Mode: Monday-Saturday (8am-6pm)
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