New
3 weeks ago
Customer Service Support
YMA Global Service Limited
Customer Service & Support
Advertising, Media & Communications
NGN
150,000 - 250,000
Easy Apply
Job Summary
We are seeking a Customer Service Support Staff member who will help customers by answering questions, resolving complaints, and providing information about products or services. Their main goal is to ensure customer satisfaction and maintain a positive company image.
- Minimum Qualification : OND
- Experience Level : Internship & Graduate
- Experience Length : 1 year
Job Description/Requirements
Responsibilities::
- Responding to customer inquiries via phone, email, or chat
- Handling complaints and providing timely solutions
- Assisting customers with product or service information
- Recording and tracking customer feedback or issues
- Collaborating with other departments to resolve customer problems
- Following up to ensure customers are satisfied with the service
Requirements:
- Excellent communication and listening skills
- Patience and empathy
- Problem-solving ability
- Computer literacy and multitasking skills
- Professional and friendly attitude
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