Customer Service Representative
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New
Job summary
We are hiring a responsible customer service representative who will attend to customers via phone, email, social media, and walk-in inquiries
Min Qualification:
OND
Experience Level:
Entry level
Experience Length:
1 year
Language Requirement:
English
Working Hours:
Full Time - 9 to 5
Applicant Location:
Lagos, Nigeria
Job descriptions & requirements
Responsibilities:
- Attend to customers via phone, email, social media, and walk-in inquiries.
- Respond promptly to customer questions and provide accurate information.
- Handle and resolve customer complaints in a professional manner.
- Process orders, track deliveries, and follow up with customers.
- Maintain records of customer interactions and transactions.
- Ensure excellent customer experience at all times.
Requirements;
- Minimum of OND/HND/B.Sc
- Proven experience in customer service or a similar role.
- Strong communication and interpersonal skills.
- Ability to multitask and work under pressure.
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