Customer Service Respresentative
Easy apply
New
Job summary
A reputable Private Security company in Kaduna metropolis is seeking a competent, organized, and professional female to fill the position of Customer Service and Bidding preparation Officer.
Min Qualification:
HND
Experience Level:
Entry level
Experience Length:
2 years
Language Requirement:
English, Hausa
Working Hours:
Full Time - 8 to 5
Applicant Location:
Kaduna, Nigeria
Job descriptions & requirements
Responsibilities:
- Excellent written and verbal communication in English and Hausa.
- Good computer literacy, particularly in Microsoft Word, Excel, email, and a basic customer-management system.
- Good telephone etiquette and the ability to handle multiple calls and enquiries effectively.
- Ability to handle complaints and difficult customers calmly and professionally.
- Strong attention to detail, especially when recording customer information, complaints, incidents, and service requests.
- Ability to deal with security-related clients and incidents will be considered.
- Ability to work under pressure and multitask in a fast-paced environment with deadlines.
Requirements:
- Minimum of HND/Bachelor’s Degree in Mass Communication, Business Administration, Public Administration, Marketing, Economics, Finance or a related field.
- A minimum of 1-2 years of customer service, front-line, administrative experience or bidding, proposal writing or contract administration.
- Ability to work well with management, colleagues, clients, and visitors
- Problem-solving and multitasking ability
- A positive, courteous, and professional attitude
- Ability to work with Google Docs is an added advantage
- Proven experience in preparing and submitting competitive bids, tenders, and proposals is an added advantage.
Important safety tips
- Do not make any payment without confirming with the Jobberman Customer Support Team.
- If you think this advert is not genuine, please report it via the Report Job link below.
