Customer Service Representative
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Job summary
We are seeking to hire a Customer Service Representative to join our team.
Min Qualification:
OND
Experience Level:
Mid level
Experience Length:
3 years
Language Requirement:
English
Working Hours:
Full Time - 8 to 5
Applicant Location:
Lagos, Nigeria
Job descriptions & requirements
Responsibilities:
- The core duties involved speaking with and interfacing with our customers, resolving complaints, taking orders, managing customer data, and providing feedback.
- Listening to and answering concerns and questions from customers
- Explaining the company’s services and products
- Taking orders and handling returns
- Making changes to customer accounts
- Keeping detailed records of customer contacts and actions taken during an interaction
Requirements:
- Minimum qualification of an OND.
- 3 years of previous experience in a similar role
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