Customer Service Representative
Job summary
We are hiring a responsible and professional Customer Service Representative for our prestigious company who will attend to customers’ inquiries and requests.
Job descriptions & requirements
Responsibilities:
- Attend to customers’ inquiries and requests.
- Provide accurate information about the company’s products and services.
- Resolve customer complaints professionally and promptly.
- Build and maintain positive customer relationships.
- Follow up with customers when necessary.
- Maintain accurate records of customer interactions.
- Escalate complex issues to the appropriate department.
Requirements:
- Previous customer service experience is an added advantage.
- Minimum of OND/HND/B.Sc. in any discipline.
- Excellent communication and interpersonal skills.
- Good problem-solving abilities.
- Customer-focused and patient.
- Ability to work effectively in a fast-paced environment.
Location: Anthony, Lagos
Remuneration: NGN 120,000
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