Customer Service Representative
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New
Job summary
You will Serve as the primary point of contact for customers, handling inquiries, complaints, and requests via phone, email, chat, or in person. Responsible for resolving issues efficiently while maintaining a positive customer experience and representing the company’s brand professionally.
Min Qualification:
HND
Experience Level:
Internship & Graduate
Experience Length:
2 years
Language Requirement:
English
Working Hours:
Full Time - 8 to 5
Applicant Location:
Lagos, Nigeria
Job descriptions & requirements
Responsibilities:
- Attend to walk-in and online customers professionally.
- Handle inquiries, complaints, and customer requests.
- Process orders and follow up on customer concerns.
- Maintain customer records and provide feedback reports.
- Ensure excellent customer satisfaction at all times.
Requirements:
- Minimum of an HND.
- Excellent communication and interpersonal skills.
- Customer-focused and solution-oriented mindset.
- Good knowledge of Microsoft Office applications.
Remuneration: NGN 150,000
Location: Lekki Phase 1
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