Customer Service Representative
Easy apply
New
Immediate Start
Job summary
We are seeking a dedicated and customer-focused Customer Service Representative to join our team. The ideal candidate will be responsible for handling customer inquiries, providing product and service information, and resolving customer issues
Min Qualification:
HND
Experience Level:
No Experience
Experience Length:
No Experience/Less than 1 year
Working Hours:
Full Time
Job descriptions & requirements
Responsibilities:
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Provide accurate information about products, services, and company policies.
- Resolve customer complaints by identifying problems and providing appropriate solutions.
- Process orders, returns, and exchanges as needed.
- Maintain detailed and accurate records of customer interactions in the company’s CRM system.
- Collaborate with other departments to ensure customer satisfaction and timely issue resolution.
- Follow up with customers to ensure their concerns have been addressed.
- Meet performance targets, including response time and customer satisfaction ratings.
Requirements:
- 0-1 year experience
- Minimum of HND in any field of study
Listening and communication skill
Willingness to learn
Lover of people
Important safety tips
- Do not make any payment without confirming with the Jobberman Customer Support Team.
- If you think this advert is not genuine, please report it via the Report Job link below.
