Customer Service Representative
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New
Job summary
Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales.
Min Qualification:
Degree
Experience Level:
Entry level
Experience Length:
1 year
Language Requirement:
English
Working Hours:
Full Time - 8 to 5
Applicant Location:
Nigeria
Job descriptions & requirements
Responsibilities:
- Manage customer queries and complaints.
- Process orders, modifications and escalate complaints across a number of communication channels.
Requirements:
- A minimum of 1 year of experience in a related field.
- A minimum of a degree in a related field.
- Able to remain calm when customers are frustrated
- Have experience working with computers.
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