Customer Service Representative
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Job summary
The Customer Service Representative serves as the first point of contact for customers and visitors, providing professional customer service and administrative support. The role involves handling inquiries, managing customer records, coordinating communications, processing transactions & ensuring the smooth day-to-day operation of the front desk.
Min Qualification:
OND
Experience Level:
Mid level
Experience Length:
3 years
Language Requirement:
English
Work Type:
Full Time
Working Hours:
8 to 5
Applicant Location:
Nigeria
Job descriptions & requirements
Responsibilities:
- Welcoming customers
- Processing orders and payments
- Managing calls and inquiries
- Scheduling pickups and deliveries
- Maintaining customer records and resolving basic concerns
Requirements:
- A minimum of 3 years of experience
- A minimum of an OND in a related field
- Candidates must demonstrate excellent communication and customer service skills
- Basic computer proficiency
- Attention to detail, organization, trustworthiness, and the ability to work efficiently in a fast-paced environment.
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