Immediate Start
New
2 weeks ago
Customer Service Representative
Empower Careers
Customer Service & Support
Shipping & Logistics
NGN
75,000 - 150,000
Easy Apply
Job Summary
The Customer Service Representative role in Abuja, Airport road in the Cargo & Logistics industry involves handling client communication, providing accurate shipment updates, resolving issues, maintaining records, and explaining services.
- Minimum Qualification : OND
- Experience Level : Entry level
- Experience Length : 1 year
- Working Hours : Full Time
Job Description/Requirements
Responsibilities:
- Help the team handle client contact, including calls, emails, and messages.
- Provide accurate updates on the location and status of client shipments.
- Support the team in solving problems like delayed deliveries or billing questions.
- Help keep accurate records of all customer issues in our system.
- Assist in explaining our logistics services and pricing clearly to clients.
Requirements:
- Minimum of OND/HND in any related field.
- Minimum 1-2 years of experience in a customer-facing role is needed.
- Logistics or Courier work experience is a big plus.
- Must have excellent communication skills (both on the phone and in writing).
- Must live in the Airport Road area, be reliable, and ready to work the full schedule.
Location: Abuja, Airport Road
Renumeration: NGN 80,000 Monthly
Working Days: Monday - Saturday
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