Customer Service Representative
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Job summary
We are hiring a dedicated, eloquent and professional customer service representative that will serve as the first point of contacts for clients, attendees and partners, before, during and after events
Min Qualification:
HND
Experience Level:
Entry level
Experience Length:
1 year
Language Requirement:
English
Working Hours:
Full Time - 9 to 5
Applicant Location:
Lagos, Nigeria
Job descriptions & requirements
Responsibilities:
- Serve as the first point of contact for clients, attendees, and partners before, during, and after events.
- Handle inquiries via phone, email, and in-person interactions in a professional and timely manner.
- Assist with event registration, ticketing, and attendee coordination.
- Resolve customer complaints efficiently while maintaining a positive brand image.
- Provide accurate information about event schedules, venues, and services.
- Gather feedback from attendees to improve future events.
Requirements:
- Proven experience in customer service, hospitality, or event support.
- Strong problem-solving abilities and attention to detail.
Location:isolo
Remuneration::NGN 120,000- 150,000
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