Customer Service Personnel

Responsibilities:

• Respond promptly to customer inquiries via phone, email, and in-person.
• Handle and resolve customer complaints in a professional and empathetic manner.
• Maintain a positive, empathetic, and professional attitude toward customers at all times.
• Ensure customer satisfaction and provide accurate, valid, and complete information to customers.
• Collaborate with other departments to ensure a seamless customer experience.
• Keep records of customer interactions, transactions, comments, and complaints.
• Communicate and coordinate with internal teams to resolve customer issues.

Requirements:

• Previous experience in customer service or a related field preferred.
• Excellent communication and interpersonal skills.
• Ability to multitask, prioritize, and manage time effectively.
• Strong problem-solving skills and attention to detail.
• Proficiency in MS Office applications.
• High school diploma or equivalent; college degree preferred.

Location: Port Harcourt 

How to Apply:

Please submit your resume and cover letter detailing your relevant experience and why you would be a great fit for this position.