Immediate Start
3 weeks ago
Customer Service Officer
Yo Digital And Brand Solutions Ltd
Customer Service & Support
Advertising, Media & Communications
NGN
75,000 - 150,000
Easy Apply
Skills Required
Good communication skill Basic computer skill Problem solving skillJob Summary
The Customer Service Representative is responsible for providing exceptional support to customers by responding to inquiries, resolving issues, and offering product or service information. This role serves as the primary point of contact between the company and its clients, ensuring a positive customer experience.
- Minimum Qualification : Degree
- Experience Level : No Experience
- Experience Length : No Experience/Less than 1 year
- Working Hours : Full Time
Job Description/Requirements
Responsibilities:
- Respond to customer inquiries via phone calls, emails, messages, or in person.
- Provide accurate information about products, services, pricing, and policies.
- Resolve customer complaints and issues in a timely and professional manner.
- Maintain detailed and accurate records of customer interactions and transactions.
- Assist customers in placing orders, processing requests, or completing forms.
Requirements:
- Minimum of a B.Sc. qualification.
- Excellent communication skills
- Ability to multitask, prioritize, and manage time effectively.
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