Customer Service Intern
Job summary
The Customer Service Intern will assist in handling customer inquiries, providing support to clients, and ensuring customer satisfaction through professional communication and service delivery.
Job descriptions & requirements
Responsibilities;
- Respond to customer inquiries and complaints professionally.
- Assist in maintaining positive client relationships.
- Support customer follow-up and feedback processes.
- Maintain records of customer interactions and reports.
- Assist with resolving customer issues promptly.
- Support administrative and communication tasks within the department.
- Ensure an excellent customer service experience at all times.
Requirements:
- Currently studying or recently graduated in Business Administration, Communication, Marketing, or a related field.
- Good verbal and written communication skills.
- Strong interpersonal and problem-solving skills.
- Ability to work under pressure and multitask.
- Basic computer knowledge and proficiency in Microsoft Office tools.
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