Customer Service Executive
Easy apply
Job summary
We are looking to hire a Customer Service Executive to support users on our sports betting platform. The role involves handling customer inquiries, resolving betting and payment issues, and ensuring a compliant and responsible gaming experience in line with Nigerian regulations.
Min Qualification:
OND
Experience Level:
Entry level
Experience Length:
1 year
Job descriptions & requirements
Responsibilities:
- Support users on our sports betting platform.
- Handling customer inquiries
- Resolving betting and payment issues
- Ensuring a compliant and responsible gaming experience in line with Nigerian regulations.
Requirements:
- OND / HND / B.Sc. in any discipline
- 1–3 years of experience in customer service (sports betting preferred)
- Good understanding of sports betting fundamentals
- Excellent communication skills
- Willingness to work shifts, weekends, and match days.
- Willing to work in person.
- Can make use of live chat, phone, email, WhatsApp, and social media to respond to customer inquiries
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