Customer Sales Representative

Responsibilities:

• Engage with prospective customers via phone to convert qualified leads into sales.
• Build rapport with customers, identify their needs, and recommend suitable products or services.
• Follow up with leads and maintain consistent communication throughout the sales process.
• Meet or exceed daily, weekly, and monthly sales targets.
• Accurately document customer interactions and sales activities in the company's CRM or sales system.
• Handle customer objections professionally and negotiate effectively to close sales.
• Collaborate with the customer support and operations teams to ensure a seamless customer experience.
• Stay up to date on product knowledge, promotions, and company policies.
• Maintain high standards of professionalism and excellent customer service in every interaction.
• Contribute to improving sales processes by providing feedback and market insights.

Requirements:

• Have a minimum of 2 years’ relevant sales experience.
• Be confident in handling objections and closing sales over the phone.
• Have excellent communication, persuasion, and negotiation skills.
• Be target-driven, disciplined, and able to work under pressure.
• Be proficient with CRM systems, WhatsApp Business, and basic computer applications.
• Have a track record of meeting or exceeding sales targets.