Customer Sales Representative
Job summary
The Customer Sales Representative is responsible for driving sales, building strong customer relationships, and providing excellent service to clients. The role involves understanding customer needs, promoting company products or services and achieving sales targets while ensuring customer satisfaction and loyalty.
Job descriptions & requirements
Responsibilities:
- Engage and interact with customers to promote and sell products or services.
- Respond to customer inquiries via phone, email, or in person promptly and professionally.
- Identify customer needs and provide appropriate product recommendations.
- Process orders, handle transactions, and maintain accurate sales records.
- Follow up with customers to ensure satisfaction and resolve complaints effectively.
- Achieve or exceed individual and team sales targets.
- Collaborate with sales and marketing teams to implement campaigns and promotions.
- Monitor market trends, competitor activities, and customer feedback.
- Maintain product knowledge and stay updated on new offerings.
- Adhere to company policies, procedures, and customer service standards.
Requirements:
- OND
- 2 years' experience
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