Immediate Start
New
1 week ago
Job Summary
A Customer Care Representative is responsible for providing excellent customer service by responding to inquiries, resolving complaints, and offering product or service information. The role involves interacting with customers through phone calls, emails, messages, or in-person communication while maintaining a positive and professional attitude.
- Minimum Qualification : HND
- Experience Level : Entry level
- Experience Length : 1 year
- Working Hours : Full Time
Job Description/Requirements
Responsibilities:
- Serve as the first point of contact for customers, ensuring they receive timely, accurate, and courteous support.
- Responding to inquiries
- Resolving issues
- Providing information about products and services
- Maintaining customer satisfaction.
- Work closely with other departments to ensure seamless service delivery and uphold the company’s brand image.
Requirements:
- A minimum of an HND/BSc is an added advantage
- 1–2 years’ experience in customer service or a related field (preferred)
- Basic computer skills (Microsoft Office, emailing, typing)
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