Customer Care Representative
Easy apply
New
Immediate Start
Job summary
We are looking for for a friendly, patient, and professional Customer Care Representative to handle customer inquiries, complaints, and support requests. The ideal candidate will communicate with customers through phone, email, chat, or in person, ensuring excellent service and customer satisfaction at all times.
Min Qualification:
Degree
Experience Level:
Mid level
Experience Length:
No Experience/Less than 1 year
Working Hours:
Full Time
Job descriptions & requirements
Responsibilities:
- The Customer Care Representative will communicate with customers through phone calls, WhatsApp, email, and social media to provide information about vehicle availability, pricing, bookings, and delivery schedules.
- They will assist customers with reservations, confirm orders, track rides or deliveries, and resolve issues such as delays, cancellations, or payment concerns.
- The role also includes documenting customer interactions, updating booking systems, and coordinating with drivers and operations staff to ensure smooth service delivery.
Requirements:
- Minimum BSc.
- 2 years of previous experience in a similar role.
Important safety tips
- Do not make any payment without confirming with the Jobberman Customer Support Team.
- If you think this advert is not genuine, please report it via the Report Job link below.
