Credit Sales Officer(Kano)

Company Description

Sycamore.NG provides financial services tailored to meet the urgent needs of professionals and entrepreneurs through rapid same-day solutions at competitive rates. Our mission extends beyond financial transactions; we are dedicated to reducing inequalities caused by income disparity and poverty. We aim to drive economic growth by creating opportunities for decent employment and supporting entrepreneurial initiatives.

Role Description

The Credit Sales Officer is responsible for driving revenue growth by building and managing relationships with high-value clients, identifying new business opportunities, and delivering tailored financial solutions. This role requires a strong understanding of financial products, excellent sales acumen, and the ability to balance client needs with risk and compliance considerations.

Key Duties & Responsibilities

• Develop and maintain relationships with high-value loan clients through strategic sourcing and proactive outreach
• Identify client needs and recommend tailored financial solutions aligned with their borrowing goals
• Meet and exceed monthly sales targets, contributing directly to revenue growth
• Promote and cross-sell company products while addressing client concerns in collaboration with internal teams
• Conduct preliminary reviews of loan applications to identify and mitigate potential risks
• Monitor loan performance and follow up with clients to ensure timely repayments, supporting recovery efforts where necessary
• Engage clients on overdue obligations and implement effective recovery strategies in line with company policies
• Ensure compliance with regulatory guidelines and internal policies in all sales and recovery activities
• Prepare and present detailed sales reports, leveraging market insights to attract and retain clients
• Deliver exceptional customer service through clear communication and consistent client engagement
• Support sales initiatives and collaborate with the broader team to achieve business objectives

Requirements

• Minimum of 2–5 years’ experience in credit sales, lending, or a related financial services role
• Strong understanding of loan products, credit risk assessment, and client relationship management
• Proven track record of meeting or exceeding sales targets
• Excellent communication, negotiation, and interpersonal skills
• Ability to manage both sales and recovery responsibilities effectively
• High level of integrity and attention to detail

Job Type: Full-time

Work Location: Hybrid remote in Kano (Kano, Kano)

• Strong proficiency in Credit Management and understanding of Credit-related processes
• Exceptional Analytical Skills to assess financing opportunities and risks
• Knowledge of Finance principles and practices related to credit and lending services
• Effective Communication skills to maintain client relationships and explain credit terms clearly
• Degree or relevant certification in Finance, Business Administration, or a related field
• Proven track record in sales or credit-related roles is an advantage
• Ability to work both independently and collaboratively in a hybrid work environment

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