Content Moderator

Responsibilities:

• Review and moderate user-generated content such as; Texts, images, videos, and comments across digital platforms.
• Enforce community guidelines and content policies consistently and fairly.
• Identify, flag, and escalate inappropriate, harmful, or policy-violating content.
• Make accurate moderation decisions within defined turnaround times.
• Maintain confidentiality and handle sensitive content with professionalism.
• Document moderate actions and provide feedback to improve moderation processes.
• Collaborate with internal teams to ensure platform safety and quality standards are met.
• Stay updated on policy changes and emerging online content trends.

Requirements:

• Bachelor’s degree in Communications, Marketing, Business Administration or a relating field.
• 3 years of proven experience in content moderation, community management, or a similar role.
• Strong written communication skills with excellent grammar and clarity.
• Ability to remain objective, calm, and fair in high-pressure situations.
• Basic computer skills and confidence using multiple platforms at once.
• Experience moderating high-traffic or live chat environments.
• Knowledge of social media platforms, forums, or online communities.
• Understanding of online safety, harassment prevention, and digital etiquette.
• Ability to work flexible shifts, including evenings or weekends if required.
• Attention to detail.

Renumeration: NGN 500,000 (Non-negotiable)