Confectionery Store Supervisor
Job summary
We are seeking a highly organized and detail-oriented Store Supervisor to oversee daily operations at our managed confectionery production and retail facility located in Ojodu/Berger. This role serves as the central operational point, managing both production workflows and on-site customer service.
Job descriptions & requirements
Responsibilities:
- Financial & Inventory Reconciliation: Conduct precise daily reconciliation of production outputs against total retail sales logs.
- Transaction Management: Issue accurate customer invoices, process receipts, and manage day-to-day order documentation.
- Production Coordination: Oversee daily production timelines and supervise factory floor staff to maintain consistent output.
- Quality Assurance: Enforce strict adherence to all established production standard operating procedures (SOPs) and health regulations.
- Facility Oversight: Supervise and maintain an exceptionally clean, hygienic, and organized retail and production environment.
- Client Relations: Manage incoming client orders, handle inquiries, and maintain high standards of customer satisfaction.
- Personnel Scheduling: Structure and deploy weekly staff rosters to ensure optimal operational coverage.
Requirements:
- Ordinary National Diploma (OND) in Business Administration, Statistics, Economics, or a related structured discipline.
- Practical proficiency in computer applications, specifically Microsoft Excel, Word, and PowerPoint.
- Exceptional attention to detail, strong multi-tasking capabilities, and the ability to excel under tight operational deadlines.
- Excellent verbal and written communication skills paired with professional customer relationship management abilities.
- Proximity to the Ojodu/Berger axis of Lagos State for a reliable daily commute.
Benefits:
- Remuneration: NGN 130,000 monthly
- Structured workplace environment with steady professional growth potential
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