Community and Admin Manager

Responsibilities:

Community Management - 30%

• Oversee and manage APVA’s online and offline communities in line with the organisation’s mission and values.
• Create and implement community-led programs/projects/events/initiatives
• Support community growth by encouraging participation, connection, and engagement.
• Respond to community inquiries, concerns, and feedback promptly and professionally.
• Foster a welcoming and respectful environment where members feel supported and included.

Volunteer and Country Leads Management - 20%

• Work closely with volunteers and country leaders, ensuring they have the resources and guidance needed to carry out their roles.
• Monitor volunteer participation and engagement, and support basic performance tracking.
• Contribute to membership initiatives and help improve the overall member experience.

Administration & Data Management - 50%

• Curate opportunities, events, and updates in collaboration with the editorial associate that offer value to the community and sector at large
• Manage and update APVA’s database, ensuring accurate and well-organised records.
• Carry out data entry and routine data maintenance tasks.
• File, organise, and maintain important documents and internal records.
• Assist with preparing presentations, reports, and internal documents.
• Support the scheduling and coordination of meetings and events.
• Provide general administrative support to team members as needed.

Requirements:

• Bachelor’s degree (completed or in progress) in Communications, Journalism, Marketing, Business Administration, or related field.
• 0–2 years’ experience in editorial, content, or communications roles (internship experience counts).
• Strong writing and editing skills with attention to detail.
• Proficiency in Canva and familiarity with digital publishing tools.
• Comfortable working with spreadsheets, databases, and digital tools.
• Strong organisational skills and ability to manage multiple tasks.
• Attention to detail and quality in the delivery of tasks and milestones
• Ability to build trust and maintain positive relationships within a community.
• Presence of mind and ability to work with minimal or no supervision
• Strong attention to detail and follow-through.
• Problem-solving mindset and calm approach to challenges.
• Team-oriented and comfortable supporting different roles.
• Willingness to learn new tools, systems, and processes.
• Interest in creative communities and sector development.