Commercial Banking Relationship Manager

Company Description

First Bank of Nigeria Limited (FirstBank) is Nigeria’s premier commercial bank and a leading financial brand, serving over 10 million active customer accounts through 750+ business locations across Africa, Europe, the Middle East, and Asia. With a comprehensive range of retail and corporate financial services, FirstBank provides innovative and flexible products tailored to meet the needs of individuals, families, and businesses. From cards and loans to cash management and foreign trade services, FirstBank seeks to empower businesses and create convenience for all customers. Guided by the commitment to its promise, ‘YOU First,’ the bank continues to unlock opportunities for its customers and investors.
Role Description

This is a full-time, on-site role located Lagos Free Trade Zone and Epe for a Commercial Banking Relationship Manager. The role involves managing and growing a portfolio of business banking clients by developing strong relationships, identifying their financial needs, and providing tailored banking solutions. Additional responsibilities include maintaining high levels of customer satisfaction, cross-selling financial products and services, conducting financial analysis, and ensuring effective cash management solutions for clients. The Relationship Manager will collaborate with internal teams to achieve business targets and ensure compliance with all regulatory requirements.
Qualifications

• Proven expertise in Business Relationship Management and ability to effectively manage client portfolios.
• Knowledge and experience in Cash Management and related financial solutions.
• Strong Analytical Skills to evaluate financial data, assess risks, and identify growth opportunities.
• Solid understanding of Finance and Financial Services, with a track record of delivering customer-focused solutions.
• Excellent interpersonal and communication skills, with the ability to build and sustain professional relationships.
• Bachelor's degree in Finance, Business Administration, Economics, or related discipline. Professional certifications (e.g., CFA, ACCA) are an added advantage.
• Proficiency in using financial systems, tools, and software applications relevant to banking and client management.
• Strong organizational and time management skills with attention to detail.

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