Collection Officer
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Job summary
The collection officer will manage and grow the daily contribution portfolio, ensuring timely collections, accurate record-keeping, and excellent customer service. We are seeking a results-driven collection officer to join our team at ITUNU Essential Enterprise. The successful candidate will be responsible for managing and growing our daily content.
Min Qualification:
N.C.E
Experience Level:
Entry level
Experience Length:
1 year
Language Requirement:
English
Working Hours:
Full Time - 9 to 5
Applicant Location:
Lagos, Nigeria
Job descriptions & requirements
Responsibilities:
- Manage a portfolio of contributors, ensuring regular contributions and maintaining accurate records
- Identify and onboard new contributors to grow the business
- Provide excellent customer service, addressing contributor inquiries and resolving issues promptly
- Track and report on contribution performance, identifying areas for improvement
- Collaborate with the team to achieve business targets and objectives
- Maintain confidentiality and security of contributor information
Requirements:
- Minimum of 1 year of experience in financial services, microfinance, or related field
- A minimum of NCE
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Excellent organizational and time management skills
- Proficiency in [Word documents & Excel]
What We Offer:
- Competitive salary: 70,000 per month
- Opportunity to work with a dynamic team in a growing company
- Performance-based incentives and bonuses
Note: If you're a motivated individual with a passion for financial services and customer satisfaction, we'd love to hear from you.
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