Clinic Manager

Responsibilities:

Clinic Establishment & Operational Protocol Development:

• Lead the development, documentation, and implementation of non-clinical operational protocols, policies, and SOPs, including: Facility operations and maintenance, Human resources processes, Patient registration, scheduling, and flow
• Medical record management and data protection◦ Financial and administrative workflows
• Coordinate clinic readiness activities before launch
• Support clinic licensing, inspections, and regulatory submissions
• Work in close partnership with the Medical Director to ensure operational systems effectively support safe, high-quality clinical care

Operations & Facility Management:

• Oversee daily clinic operations following launch
• Ensure facility safety, cleanliness, and operational readiness
• Coordinate utilities, vendors, and maintenance services

Human Resources & Staff Leadership:

• Assist with recruitment, onboarding, and staff training
• Conduct bi-annual one-on-one meetings with staff
• Provide real-time performance feedback and support
• Ensure staff compliance with training and regulatory requirements
• Foster a positive, respectful, and productive work environment

Financial & Inventory Management:

• Develop and monitor clinic budgets in collaboration with leadership
• Ensure financial compliance and cost control
• Oversee procurement and vendor relationships
• Manage ongoing medical supply inventory using structured systems (e.g., Kanban or equivalent)

Regulatory Compliance & Reporting:

• Ensure clinic operations comply with applicable Nigerian healthcare regulations and standards, including those issued by the Federal Ministry of Health (FMoH), National
• Primary Health Care Development Agency (NPHCDA), Ondo State Ministry of Health, and relevant Local Government Area health authorities
• Maintain documentation required for inspections, audits, and renewals
• Support reporting obligations to health authorities and organizational leadership

Requirements:

• Bachelor’s degree required; preference for healthcare administration, health services, or related fields
• A master's degree is an advantage
• Minimum of 3 years of management experience and experience working in a healthcare environment setting
• Experience developing operational workflows, policies, or SOPs
• Strong leadership, organizational, and problem-solving skills
• Computer proficiency and experience with electronic health records

Preferred Qualifications:

• Experience in establishing or managing healthcare facilities
• Familiarity with Nigerian healthcare regulatory systems
• Experience working with NGOs or nonprofit healthcare organizations

Compensation & Benefits:

• Remuneration: NGN 180,000 – 230,000, commensurate with experience, qualifications, and operational leadership responsibilities
• The upper end of the range reflects the expected compensation for a candidate leading clinic establishment, protocol development, and ongoing operations
• This is a founding operational leadership role, with responsibilities beginning before clinic opening
• Benefits and additional allowances (if applicable) will be discussed with shortlisted candidates as the clinic’s benefits structure is finalized

Application Requirements:

Interested candidates should submit the following

• A current resume or curriculum vitae (CV) with Contact information for two professional references (references will only be contacted for shortlisted candidates and a brief outline (1–2 pages maximum) describing your proposed approach to organizing and managing clinic operations, including: Operational workflow and staff coordination, Patient registration and scheduling systems,  Inventory and supply chain management, Regulatory compliance and documentation processes, Financial oversight and sustainability considerations
• The outline is intended to understand your thinking and leadership approach; it does not need to be a fully developed operational document.

Application Timeline: Applications will be accepted for a period of four (4) weeks from the date of posting