Client Services Executive

Responsibilities: 

• Maintain detailed records
• Develop and implement new and innovative ways to gain a competitive advantage.
• Source for new clients and develop a retention strategy for both existing and new clients.
• Ensure compliance pictures are taken and sent to clients in a timely.
• Regularly relates with clients to effectively deliver agreed deliverables/ deviations on posted contracts.
• Prepare and submit weekly and quarterly reports.
• Effectively execute and interpret the client’s brief
• Ensure daily management of accounts.
• Regular submission of updated vacant sites to clients
• Develop and regularly maintain mailing schedules.
• Develop Online Marketing strategies
• Follow-up calls to clients and prospects
• Liaison with stakeholders: client services team, clients, IT, head of departments, and CEO, etc.
• Auxiliary function (applicable to all staff) 

 Requirements:

• Open to all Universities and Polytechnic graduates with a marketing or Business-related Background
• Certifications and ARCON professional memberships will be an added advantage.
• 0-3 years of working experience
• Experience and/or passion in a marketing/advertising agency
• Good knowledge and use of digital tools
• Fluency in communication
• Proficient use of Microsoft Office
• Have a good understanding of social media
• Good knowledge of reporting tools, Excel, Word, and applications
• keeping up to date with current affairs
• Female candidates are encouraged to apply