Client Service Manager

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Job summary

Our client is seeking a Client Service Manager to drive revenue growth through new business development while managing and expanding client accounts. The ideal candidate has prior experience in a creative, advertising, digital, or integrated marketing communications agency, with strong client-handling skills, and pitch support experience.

Min Qualification: Degree Experience Level: Mid level Experience Length: 3 years Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant Location: Lagos, Nigeria

Job descriptions & requirements

Responsibilities:

  • Drive new business by identifying, pursuing, and closing opportunities
  • Manage assigned client accounts and serve as the primary contact
  • Build strong client relationships and support upsell/cross-sell opportunities
  • Translate client briefs into clear internal briefs and coordinate delivery
  • Liaise with internal teams to ensure timely, high-quality execution
  • Track account performance, revenue, and maintain accurate documentation


Requirements:

  • Bachelor’s degree in Marketing, Mass Communication, or a related field
  • Minimum of 3 years’ experience in account management or business development within an agency environment
  • Proven experience handling clients, proposals, and revenue targets
  • Strong understanding of marketing communications services (digital, branding, social media, media, experiential)
  • Female for gender balance


Remuneration: NGN 400,000 – 450,000 


Location: Lagos

Job opportunities at HR On Wheels

HR On Wheels is currently recruiting across Management & Business Development, Accounting, Auditing & Finance, and Admin & Office roles. Of the 35 open positions, 34 are based in Lagos and 1 is based in Rest of Nigeria. The openings span from entry-level and no-experience roles to mid-level and senior positions, with opportunities for candidates across early-career to more experienced stages.

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