Client Liaison Officer
Wow Effect Communications
Customer Service & Support
Job Summary
Job Summary Are you the definition of detail-oriented? Have you got great customer service skills? Then you are who we are looking for. Our mission is to bring the great potential of genetics to Nigerians so that their genetic information can be a source of knowledge and strength. Quality service is in our DNA.
- Minimum Qualification: OND
- Experience Level: Entry level
- Experience Length: 1 year
Job Description/Requirements
Responsibilities:
● Perform a vital part of the client care process by ensuring DNA test samples are properly collected and routed for testing.
● Properly record test requests, test orders
● Help patients on the phone or face-to-face
Requirements:
● First degree (preferably in biological sciences)
● You have 2+ years of experience in the healthcare industry
● Excellent communication skills
● Ability to work in a fast-paced environment
● Resides not too far from the job location, Lekki-Ajah axis.
Salary range: NGN100,000 - 150,000
Note: This is an onsite job
Smart DNA is a leading DNA testing center based in Lagos, Nigeria. We provide fully accredited DNA testing services to clients in accordance with the highest international standards. Formed in partnership with some of the preeminent Biotechnology companies and labs in the world, Smart DNA offers the most comprehensive sets of DNA tests in Nigeria. Our DNA tests have been recognized by the NCBI, the most important genetic organization in the world. Whether you seek to establish paternity, family relationship, or test your disposition to hundreds of common diseases, we are here to help.
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