Claims Processor

Responsibilities:

• Review and process insurance claims accurately and promptly.
• Verify and analyze documentation to ensure completeness and eligibility under policy terms.
• Communicate with claimants, agents, and other stakeholders virtually to request additional information or clarify details.
• Evaluate claim validity and recommend approval, denial, or escalation.
• Maintain detailed electronic records of claim processing activities and decisions.
• Identify and flag potential fraud or inconsistencies for further review.
• Collaborate with internal teams remotely to resolve complex claims or issues.
• Ensure adherence to company policies, industry regulations, and service standards.
• Generate reports and summaries to track claim volumes, trends, and outcomes.

Requirements:

• Bachelor’s degree in Business, Finance, Insurance, or related field.
• 3+ years of previous experience in claims processing and insurance.
• Strong understanding of insurance policies, regulations, and claims procedures.
• Excellent analytical, problem-solving, and decision-making skills.
• Close attention to detail and accuracy.
• Strong written and verbal communication skills suitable for remote work.
• Proficiency with claims management software and Microsoft Office Suite.
• Self-motivated with the ability to manage time and tasks effectively in a remote environment.

Renumeration: NGN 500,000 (Non-negotiable)