Cinema Manager

Responsibilities:

• To oversee the management of the day-to-day activities of the cinema.
  
• To support the business manager in driving daily retail profitability by maximising RPH & minimising shrinkage and wastage.
• To proactively manage operational costs on a day-to-day basis. 
• Support the business manager in the effective management of controllable costs, third-party contractors, and team members.
• To plan, perform, and manage operational tasks within the cinema.
• To continually give feedback to the business manager and colleagues on ways in which Cinema Operations could be improved and to always champion the needs of the guests and team members
• To maximise the performance of all employees through teamwork, motivation, and effective coaching and performance management.
• Undertaking administrative tasks, setting shift rotas, and organizing staff remuneration.
• To propose and prepare in conjunction with the film booking department, a performance schedule plan to meet business plan objectives.
• To drive daily retail profitability by maximising RPH & minimising shrinkage and wastage.
• Ensure the cinemas meet set audience targets each week/period.

Requirements:

• Minimum of Bsc. certificate in any field
• At least 3-5 years of experience in a managerial or supervisory role, preferably within the entertainment, hospitality, or retail industries.
• Proven ability to lead, manage, and motivate a team to achieve business goals.
• Strong understanding of financial metrics, including profit and loss, revenue per head, and cost management.
• Experience in managing day-to-day operations, including staff scheduling, inventory management, and customer service processes.
• Excellent verbal and written communication skills, with the ability to interact with staff, customers, and third-party contractors.
• Strong analytical and problem-solving abilities, with a focus on operational efficiency and guest satisfaction.
• A commitment to delivering exceptional guest experiences and addressing customer feedback.
• Ability to manage multiple tasks simultaneously and work in a fast-paced environment.
• Willingness to work flexible hours, including evenings, weekends, and holidays as required.
• Proficiency in Microsoft Office and experience with cinema management software or point-of-sale systems is a plus.