Chief Operating Officer

Responsibilities:

• Manage and coordinate the hospital's daily clinical support and non-clinical operations.
• Translate hospital policies, strategies and objectives into effective operational plans.
• Coordinate departments to support safe, timely and seamless service delivery.
• Develop and implement standard operating procedures, administrative systems and internal controls.
• Build and maintain trusted relationships with patients, employees, healthcare professionals, vendors, partners and other stakeholders.
• Lead operational quality-improvement initiatives and promote excellent patient care and customer service.
• Support employee recruitment, orientation, onboarding and performance management.
• Coordinate the selection, onboarding and performance monitoring of vendors, contractors and partners.
• Ensure the availability of essential supplies, functional equipment and reliable support services.
• Monitor operational performance and prepare regular management reports.
• Support compliance with applicable healthcare regulations, professional standards and hospital policies.
• Assist with budgeting, cost control, procurement and efficient use of hospital resources.
• Promote a safe, ethical, accountable and collaborative work environment.
• Perform other responsibilities assigned by the Chief Medical Director.

Requirements:

• At least a bachelor's degree in business administration, healthcare administration, hospital management or a related discipline.
• A minimum of 5 years' relevant experience in hospital, medical or healthcare administration.
• Good knowledge of hospital administration and operational processes.
  
• Strong leadership, organisation, problem-solving and stakeholder-management skills.
• Excellent written and verbal communication skills.
• Ability to coordinate teams and manage multiple responsibilities effectively.
• Very good computer skills, including proficiency in Microsoft Office applications and digital administrative systems.
• Integrity, professionalism, accountability and commitment to patient-centred service.

Remuneration: NGN 350,000 Monthly

Benefits:

• Four weeks of annual leave.
• Opportunity to play a key leadership role in establishing and growing a newly built hospital.
• Professional development and career-growth opportunities.

Application Procedure:

• An expression of interest letter explaining their suitability and motivation for the role.
• A current curriculum vitae.

Note: Only shortlisted candidates will be contacted.