Cashier

Customer Experience & Sales:

• Welcome customers warmly and provide friendly, knowledgeable assistance.
• Assist customers in selecting fabrics, sewing materials, tools, and accessories.
• Offer guidance on product usage, sewing techniques, and suitable options.
• Demonstrate products when required.
• Maintain a calm, professional approach during busy periods.
• Actively support sales through excellent service and product knowledge.

Customer Service & Checkout:

• Accurately process purchases, refunds, exchanges, and gift cards.
• Balance cash tills at the start and end of shifts.
• Maintain clear and organized transaction records.
• Handle customer enquiries professionally and escalate issues when necessary.

Hub Support & Presentation:

• Keep the cashier and surrounding areas clean, organized, and customer-ready.
• Assist with stock replenishment, inventory control, and pricing.
• Ensure products are properly displayed, labelled, and priced.
• Support receiving, tagging, unpacking, and arranging new stock.

Operations & Team Support:

• Support opening and closing procedures as scheduled.
• Work collaboratively with team members to ensure smooth daily operations.
• Assist with promotions, sales periods, pop-ups, and events.
• Maintain cleanliness and safety across the sales floor, stock room, and work areas.
• Actively promote MNIKS Purple products, services, and brand values in-hub and online.
• Support workshops, demonstrations, collaborations, and community events.

Customer Engagement & Community Building:

• Build professional relationships with customers and encourage repeat visits.
• Stay informed on fashion, sewing, and creative trends to inspire customers.

Requirements:

• Previous experience in cashiering, retail, or customer service.
• Strong numeracy skills and comfort with computers and inventory systems.
• Excellent communication, time management, and organizational skills.
• Friendly, patient, and customer-focused attitude.
• Ability to multitask and work well under pressure.
• Ability to work flexible hours, including weekends and public holidays.
• Ability to work independently and as part of a team.
• Ability to commute easily to Surulere, Lagos.
• Experience in fashion, fabric, or creative retail (Desired).
• Knowledge of fabrics, sewing, and haberdashery products  (Desired).
• Experience in visual merchandising  (Desired).
• Familiarity with e-commerce or digital retail tools  (Desired).