Cashier

Customer Experience & Sales

• Welcome customers warmly and provide friendly, knowledgeable assistance
• Assist customers in selecting fabrics, sewing materials, tools, and accessories
• Offer guidance on product usage, sewing techniques, and suitable options
• Demonstrate products when required
• Maintain a calm, professional approach during busy periods
• Actively support sales through excellent service and product knowledge

Customer Service & Checkout

• Accurately process purchases, refunds, exchanges, and gift cards
• Balance cash tills at the start and end of shifts
• Maintain clear and organized transaction records
• Handle customer enquiries professionally and escalate issues when necessary

Hub Support & Presentation

• Keep the cashier and surrounding areas clean, organized, and customer-ready
• Assist with stock replenishment, inventory control, and pricing
• Ensure products are properly displayed, labelled, and priced
• Support receiving, tagging, unpacking, and arranging new stock

Operations & Team Support

• Support opening and closing procedures as scheduled
• Work collaboratively with team members to ensure smooth daily operations
• Assist with promotions, sales periods, pop-ups, and events
• Maintain cleanliness and safety across the sales floor, stock room, and work areas
• Actively promote MNIKS Purple products, services, and brand values in-hub and online
• Support workshops, demonstrations, collaborations, and community events

Customer Engagement & Community Building

• Build professional relationships with customers and encourage repeat visits
• Stay informed on fashion, sewing, and creative trends to inspire customers

Requirements:

• Previous experience in cashiering, retail, or customer service
• Strong numeracy skills and comfort with computers and inventory systems
• Excellent communication, time management, and organizational skills
• Friendly, patient, and customer-focused attitude
• Ability to multitask and work well under pressure
• Ability to work flexible hours, including weekends and public holidays
• Ability to work independently and as part of a team
• Ability to commute easily to Surulere, Lagos
• Experience in fashion, fabric, or creative retail (Desired)
• Knowledge of fabrics, sewing, and haberdashery products  (Desired)
• Experience in visual merchandising  (Desired)
• Familiarity with e-commerce or digital retail tools  (Desired)

Job Type: Full-time (08:30 am – 6:00 pm, off-peak seasons; flexible schedule required, including weekends and holidays)
Duration: 3-month probation period (subject to performance review)