Call Center Operator (Sales Department)

Unateus is an international fulfillment and logistics company operating across Africa — including Nigeria, Kenya, Ghana, Uganda, and South Africa. We support entrepreneurs, CPA companies, e-commerce brands, and online stores by providing:

• a reliable delivery network with a charge only for sucesfull delivered ones;
• professional sales call center;
• warehouses and packaging;
• cash-on-delivery operations
• high-quality order control and analytics

We aim to create a strong business environment in Africa and act as a bridge between global companies and local markets.

We are looking for a motivated and goal-driven Call Center Operator (Sales Department) to join our remote team.

In this role, you will work with inbound and outbound calls, selling products to interested customers, but including cold calling, and upsell health supplement products. You’ll be expected to:

• handle calls with confidence and excellent phone etiquette
• guide customers through the purchase process
• close sales and increase conversion
• maintain high performance across all sales metrics
• communicate with your Team Lead regarding order quality and client feedback

This is a full-time remote contract role.

We actively promote high performers. Each operator has a real opportunity to grow into:

Senior Sales Manager - after 3 months with fulfilling all the targets

• increased fee monthly
• wider customer base with more products to work on
• priority in handling high-value clients

If you show consistent sales results, professionalism, and ownership — we will support your career growth.

Qualifications

• Excellent communication skills and strong phone etiquette
• Proven experience in sales (preferably emotional sales or health-related products)
• Previous contact center experience is a strong advantage
• Ability to work remotely and independently, with starting date tomorrow
• Mandatory: personal working laptop, mobile phone, and stable internet connection
• Strong problem-solving skills and attention to detail
• Good English proficiency; additional languages are a plus

We value your time and ours. Please do not apply if you plan to work using someone else’s device.

You will need your own laptop and phone for at least 8 hours a day, every day.

The recruitment process includes the following steps:

1. Interview – we assess your communication and sales skills.
2. Training on the same day if we see strong potential and you meet our professional requirements.
3. Introduction to your Team Lead.
4. Document submission (please prepare your NIN, Bank Statement, and Proof of Living Address in advance).

If everything is completed successfully, you can start your first shift as soon as the next day after the interview.

Ready to work? Apply now! We look forward to welcoming you to the Unateus team!

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