Sales & Business Development Executive
Job summary
We are seeking a Sales & Business Development Executive to manage customer enquiries, generate and follow up on leads, prepare quotations, close sales, and maintain strong customer relationships. The ideal candidate will coordinate orders, provide excellent customer service, and ensure a smooth sales process from enquiry to delivery.
Job descriptions & requirements
Responsibilities:
- Respond promptly and professionally to customer enquiries through phone calls, emails, social media, and other communication channels.
- Identify and generate new sales leads through marketing activities, referrals, networking, and customer outreach.
- Promote and market the company's products to prospective and existing customers.
- Convert potential leads into paying customers through effective communication, follow-ups, and sales strategies.
- Understand customers' needs and recommend suitable products based on their preferences, requirements, and budgets.
- Prepare accurate quotations, invoices, and sales proposals for customers.
- Negotiate prices, payment terms, and sales agreements in line with company policies.
- Guide customers through the entire sales process, from initial enquiry to product selection, payment, and final delivery.
- Coordinate with relevant teams to arrange accurate measurements and confirm customer specifications.
- Excellent verbal and written communication skills.
- Strong interpersonal skills and confidence in engaging with customers and clients.
- Proven ability to build and maintain positive customer relationships.
- Good understanding of sales processes, customer service, and client relationship management.
- Ability to communicate customer requirements accurately to the production team.
- Strong organisational and coordination skills to manage customer orders and production timelines.
- Ability to collaborate effectively with production, sales, and other relevant departments.
- Excellent problem-solving and decision-making skills.
- Strong attention to detail and commitment to customer satisfaction.
- Ability to prioritise tasks, manage multiple orders, and meet deadlines.
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- Attractive sales commission opportunities
- The chance to contribute ideas and play an active role in growing the business
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