Businesss Conversion Specialist

Responsibilities:

• Respond to and engage with leads through WhatsApp, phone calls, email, social media, and other channels.
• Qualify prospects, understand their needs, and recommend suitable products or services.
• Convert qualified leads into paying customers through effective communication and sales techniques.
• Follow up consistently with prospects and maintain an organized lead pipeline.
• Handle objections, negotiate where necessary, and close sales.
• Identify upselling, cross-selling, and repeat-business opportunities.
• Maintain accurate records of leads, follow-ups, conversions, and customer interactions.
• Build strong relationships with prospects and existing customers.
• Monitor conversion performance and recommend strategies for improving sales results.
• Prepare regular sales and conversion reports for management.

Requirements:

• 2–5 years of experience in sales, business development, customer acquisition, or a similar role.
• Bachelor’s degree, HND, or equivalent qualification.
• Proven experience converting leads into paying customers.
• Excellent communication, persuasion, negotiation, and closing skills.
• Strong follow-up and relationship-management skills.
• Ability to handle objections and move prospects toward a buying decision.
• Target-driven, proactive, and results-oriented.
• Strong organizational and time-management skills.
• Comfortable using CRM systems, WhatsApp Business, email, and other sales tools.
• Ability to work independently with minimal supervision.

Preferred Qualifications

• Experience in a high-volume sales or customer acquisition environment.
• Experience working with CRM and lead-management platforms.
• Demonstrated track record of meeting or exceeding sales/conversion targets.
• Experience in B2B sales, B2C sales, or digital sales is an advantage.

Key Skills

• Lead Conversion
  
• Sales Closing
• Customer Acquisition
• Negotiation
• Follow-up
• Lead Management
• Relationship Building
• Communication
• Objection Handling
• CRM

Performance Measures

• Lead-to-customer conversion rate
• Number of successful conversions
• Revenue generated
• Follow-up completion rate
• Customer retention and repeat business
• Achievement of monthly sales targets

Application Note: Candidates with a proven track record in sales conversion and a responsive portfolio, sales record, or relevant evidence of previous results may be given preference.