Business Support Manager

Responsibilities:

• Oversee daily business administration and office management;
• Provide administrative and operational support for cargo movement and logistics activities;
• Manage customer enquiries, client relationships, and service delivery;
• Ensure proper shipment documentation, regulatory compliance, and risk management;
• Coordinate procurement, inventory, and vendor relationships;
• Support budgeting, expense monitoring, cost control, and financial reporting;
• Coordinate staff activities, schedules, and human resource administration;
• Prepare operational reports, monitor performance, and recommend process improvements;
• Facilitate communication and collaboration across departments to ensure smooth business operations.

Requirements:

• Bachelor's degree or HND in Business Administration, Management, Logistics and Supply Chain Management, Transport Management, or a related field;
• 3–5 years of relevant experience in business support, administration, logistics, or operations coordination;
• Experience in cargo, freight forwarding, shipping, or clearing and forwarding is an advantage;
• Knowledge of business administration, procurement, customer service, and operational support processes;
• Familiarity with import/export documentation and cargo movement procedures;
• Proficiency in Microsoft Word, Excel, Outlook, and relevant business management systems;
• Knowledge of Nigerian business and logistics regulatory requirements is an advantage.