Business Operations Manager

Responsibilities:

Business Operations Management"

• Oversee the day-to-day operations of the business across production, sales, logistics, importation, exportation, and administration
• Ensure smooth coordination between production, inventory, procurement, distribution, and international trade operations
• Develop operational structures and processes to improve efficiency and productivity
• Monitor operational performance and implement corrective actions where necessary

Strategic Planning & Business Growth:

• Develop and execute business strategies to support revenue growth, market expansion, and operational sustainability
• Identify new business opportunities, partnerships, and distribution channels locally and internationally
• Drive initiatives to increase market share, customer base, and brand visibility
• Support the development of short-term and long-term business plans

Production & Supply Chain Oversight:

• Work closely with the production team to ensure efficient manufacturing processes
• Monitor inventory levels, raw material availability, and supply chain efficiency
• Ensure timely procurement and proper stock management
• Minimize production delays, wastage, and operational inefficiencies

Import & Export Operations Management:

• Oversee import and export activities to ensure smooth international trade operations
• Coordinate shipment schedules, customs clearance, documentation, and logistics processes
• Ensure compliance with import/export regulations, trade policies, and international standards
• Manage relationships with freight forwarders, customs agents, shipping companies, and international suppliers
• Monitor international market trends and identify opportunities for expansion into new markets
• Ensure proper documentation for all import and export transactions

Sales & Revenue Management:

• Oversee sales operations and ensure achievement of revenue targets
• Monitor product performance and market demand trends
• Support the sales and marketing teams in developing promotional and pricing strategies
• Build and maintain strong relationships with distributors, retailers, corporate clients, and international partners

Financial Oversight & Cost Control:

• Monitor operational expenses and profitability across local and international operations
• Support budgeting, forecasting, and financial planning processes
• Ensure efficient utilization of company resources
• Work with the finance team to improve cash flow and cost management
• Monitor import/export costs, duties, shipping expenses, and foreign transactions

Team Leadership & Performance Management:

• Lead and supervise departmental managers and operational teams
• Set performance expectations and monitor productivity
• Promote accountability, discipline, and teamwork across the organization
• Support staff development, coaching, and training initiatives

Quality Control & Compliance:

• Ensure compliance with food safety regulations and quality standards
• Maintain adherence to company policies and operational procedures
• Monitor hygiene, health, and safety practices within the production environment
• Ensure compliance with local and international regulatory requirements for food production and trade

Customer & Stakeholder Management:

• Maintain strong relationships with customers, vendors, suppliers, distributors, and business partners
• Address operational and customer-related issues promptly
• Ensure high levels of customer satisfaction and service delivery
• Build and maintain relationships with international trade partners and agencies

Reporting & Business Analysis:

• Prepare regular operational and performance reports for management
• Analyze business performance data and recommend improvements
• Track KPIs across production, sales, operations, logistics, and profitability
• Provide reports on import/export activities, market expansion, and operational efficiency

Requirements:

• Bachelor’s degree in Business Administration, Operations Management, International Business, Food Science, or related field
• Minimum of 6–10 years’ experience in operations, business management, food production, or import/export operations
• Strong understanding of food production, supply chain management, and international trade processes
• Experience managing import and export documentation, logistics, and compliance requirements
• Strong commercial, analytical, and leadership skills
• Knowledge of Nigerian and international trade regulations is an advantage

Location: Opebi.

Remuneration: 500,000-800,000