Responsibilities:

Business Development and Sales:

Identify and pursue new business opportunities across the Facilities Management sector.
Develop a pipeline of prospective clients, including corporate offices, commercial buildings, industrial facilities, banks, pharmaceutical companies, manufacturers and property management organisations.
Proactively contact potential clients through telephone calls, emails, networking, meetings and site visits.
Arrange and attend client meetings to present the company's services and capabilities.
Develop relationships with key decision-makers, procurement teams, property managers and facilities managers.
Identify opportunities for integrated FM, cleaning, technical maintenance, security, landscaping, pest control and other related services.
Achieve agreed monthly, quarterly and annual business development targets.

Lead Generation and Market Research:

Research the Nigerian market to identify potential clients, competitors and emerging business opportunities.
Maintain an active database of prospects, contacts, upcoming contracts and potential tenders.
Monitor contract renewals and identify opportunities to replace incumbent service providers.
Identify new sectors, geographical markets and strategic partnerships that could generate revenue.
Provide regular market intelligence and competitor updates to management.

Tenders and Commercial Proposals:

Identify suitable tenders, requests for proposals (RFPs), requests for quotations (RFQs) and other procurement opportunities.
Coordinate with Operations, Finance and management to prepare accurate, competitive and commercially viable proposals.
Arrange site surveys and obtain relevant operational information before quotations are submitted.
Ensure all submissions meet client requirements and deadlines.
Follow up on submitted tenders and proposals, obtain client feedback and record outcomes.
Support commercial negotiations and contract award discussions.

Client Relationship Management:

Build and maintain strong relationships with existing and prospective clients.
Maintain regular communication with clients throughout the sales process.
Identify opportunities to expand existing contracts through additional services or increased scope.
Ensure a professional approach to client engagement and protect the company's reputation.
Record client feedback and communicate relevant requirements to the Operations team.

Reporting and Administration:

Maintain an accurate CRM system or business development tracker.
Prepare weekly reports detailing leads, meetings, proposals, tender submissions, pipeline value and expected contract awards.
Provide monthly performance reports to the Country Manager.
Maintain records of client communications, proposal submissions and follow-up actions.
Forecast potential revenue and advise management of significant commercial opportunities and risks.

Requirements:

Bachelor's degree or HND in Business Administration, Marketing, Sales, Estate Management or a related discipline.
Minimum of 2–3 years' experience in business development, sales or commercial account management.
Experience in Facilities Management, property services, contract cleaning, building maintenance or a related B2B service industry is an advantage.
Demonstrable experience in lead generation, client engagement, proposal preparation and sales conversion.
Knowledge of the Nigerian corporate and commercial market.
Experience with tenders, procurement processes and contract negotiations is desirable.

Skills and Competencies:

Strong sales, negotiation and closing skills.
Excellent written and verbal communication.
Ability to identify and engage senior decision-makers.
Strong presentation, networking and relationship-building skills.
Commercial awareness and understanding of contract profitability.
Good organisational, planning and time-management abilities.
Competent in Microsoft Office and CRM or sales-tracking systems.
Self-motivated, persistent and comfortable working to targets.
Ability to work independently while collaborating with operational and commercial teams.
High standards of integrity, professionalism and accountability.

Key Performance Indicators (KPIs):

Performance will be measured against agreed targets, including:

Business Development Officer

Globe Williams Nigeria