Business Development Officer

Responsibilities:

Deposit Mobilization:

• Actively source and mobilize deposits from individuals, SMEs, and corporate clients.
• Develop strategies to attract and retain savings and fixed deposit accounts.
• Maintain strong relationships with depositors to ensure portfolio stability.
• Monitor and grow deposit volumes in line with assigned targets.

Merchant & Client Acquisition:

• Prospect and engage SMEs, corporate clients, and retail customers.
• Conduct field visits and presentations to potential clients.
• Onboard merchants for POS/digital payment solutions.
• Ensure proper documentation and regulatory compliance during onboarding.

Relationship Management:

• Build and maintain long-term relationships with clients.
• Address customer concerns promptly and ensure high satisfaction levels.
• Cross-sell and upsell relevant banking products.
• Monitor client activity to drive increased engagement and retention.

Performance Monitoring & Reporting:

• Track daily sales activities and pipeline performance.
• Provide weekly and monthly business development reports.
• Monitor transfer volume, transfer value, and deposit growth metrics.

Market Intelligence:

• Gather competitor insights and market trends.
• Provide feedback on product development and customer preferences.

Compliance & Risk Management:

• Ensure adherence to Rex Mfb lending policies and procedures.
• Support fraud prevention by verifying client information and documentation.
• Maintain confidentiality and protect client data.

Collaboration & Team Support:

• Work closely with marketing, operations, and product teams to align strategies and enhance client solutions.
• Mentor and support junior sales team members where applicable.
• Share best practices and contribute to process improvement initiatives.

Requirements:

• Minimum BSC
• 2 years of previous experience in a similar role