Business Development Officer
Job summary
Business development officer responsible for managing client relationships, presenting and selling real estate properties, converting leads, ensuring compliance, and maintaining accurate CRM records. The role involves client onboarding, property inspections, reporting, and collaborating with internal teams to drive sales growth.
Job descriptions & requirements
Responsibilities:
- Build and maintain strong, long-term relationships with property buyers, investors, and prospects.
- Provide exceptional customer service throughout the property acquisition, investment, and after-sales process.
- Guide clients through property inspections, site visits, documentation, and closing processes.
- Manage client onboarding, maintain updated client/property files, and ensure all required documentation is complete.
- Support clients with service requests, enquiries, and post-purchase relationship management.
- Conduct property presentations and pitches to prospective buyers.
- Follow up on leads, negotiate offers, and close sales efficiently.
- Identify upselling opportunities and attract new clients through marketing campaigns, referrals, and networking.
- Ensure all sales transactions, property documentation, and client dealings comply with company policies, estate regulations, and real estate laws.
- Verify property titles and coordinate with legal teams to minimize transaction risks.
- Maintain and update CRM records, client databases, sales pipelines, and property inventory systems.
- Track billings, payments, and client engagements accurately.
- Address and resolve client concerns regarding property options, documentation, payments, and after-sales issues professionally and promptly.
- Prepare weekly and monthly sales reports, client activity summaries, and market feedback reports.
- Maintain accurate documentation for all transactions and client communications.
- Work closely with the marketing, legal, survey, and customer service teams to ensure seamless property sales and delivery.
- Coordinate with field agents and site officers to ensure timely inspections and updates.
- Stay informed about real estate market trends, property laws, development regulations, and competitive projects within Abuja and beyond.
- Candidates should possess relevant qualifications (Marketing, Business Administration, Estate Management, or related fields).
- Previous experience as a real estate marketer, sales executive, or relationship officer is a strong advantage.
- Experience in FMCG sales, marketing, or client-facing roles is an added advantage.
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